Support and Knowledgebase

Featured articles

• Where can I download your instructions?
• What is your Color Match Guarantee?

Shipping

• When will I receive my order?
• Do you ship internationally?
• Do you ship to P.O. boxes?
• Do you ship to APO/FPO/DPO?
• Where will my order ship from?
• What shipping methods do you offer?
• How do I track my order?
• Can I pickup my order locally in Salt Lake City?

Returns & Refunds

• What can I do if I purchased the wrong color?
• What is your return policy?
• What is your Color Match Guarantee?

Payment

• Can I make a credit card payment over the phone?
• Do you accept any currency?
• Do you store or save my credit card information?
• What payment methods do you accept?

How To

• How to selectively remove paint around the edges of your repair, without removing the paint in the scratch or chip
• How to prep aluminum or steel before applying touch up paint
• What Polish Compound Works Well For Touch Up Paint Jobs
• How to properly spray aerosol paint, to avoid spitting and splatter
• Tricks for Super Small Chips and Scratches
• When should I apply primer?
• My touch up paint job does not look very smooth. What can I do?
• My final finish is not glossy or shiny
• View all articles in “How To”

Paint & Color

• I found my color on your website, but the color swatch you display looks different than my car. Is this the correct color?
• The color code on my vehicle says LRC LKH, but on your web site all I can find is code LKH/1AB/2136. Is this the right color to choose?
• How is your paint better than what my local dealer sells?
• What is a tri-coat color?
• Is it necessary to use clear coat?
• What is VOC and why does it matter?
• What are your paints made of?
• My paint looks blue, not black
• View all articles in “Paint & Color”

General

• Where are you located?
• Where can I download your instructions?