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Can I Pick Up My Order Locally in Salt Lake City?

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Can I Pick Up My Order Locally in Salt Lake City?

Learn how to arrange local pickup in Salt Lake City, what information to provide through Ask Shine, pickup hours, and location instructions.

Last updated on 18 Mar, 2026

If you are located near Salt Lake City, Utah, local pickup may be available for your order. We do not offer a selectable “Local Pickup” option at checkout, but we can arrange pickup manually if requested immediately after placing your order.

How to Request Local Pickup

1
Place Your Order Online

Complete checkout as you normally would.

2
Contact Us Immediately

Use the Ask Shine button on this page and provide:

  • Your order number

  • The SKU(s) you purchased

  • A note that you are requesting local pickup

Because some paints are prepared and shipped quickly (sometimes within an hour), it’s important to contact us as soon as possible after placing your order.

If we receive your request in time, we will hold the order before it ships.

3
Pickup Confirmation

Once your order is ready, we will email you with pickup instructions.

Shipping charges are not refunded for local pickup orders, as they cover manual handling and processing.

Pickup Location & Hours

Replicolor USA, Inc.
3960 South 500 West
Salt Lake City, UT 84123

Pickup Hours
Monday–Friday
10:00 AM – 3:00 PM

When you arrive, park in front of the building and walk down the drive on the south (left) side to our door, about halfway down. Ring the bell and come on in!

Ask for Monica or Maria and they will find your order for you.

Important Notes

  • Local pickup is only available in Salt Lake City.

  • We do not operate retail storefronts.

  • Orders must be placed online before pickup.

  • Pickup must be arranged before the order ships.

FAQ

Can I pick up my order at a store near me?
No. We do not have physical retail stores. Orders ship from our central facility, and local pickup is only available in Salt Lake City.
Do you offer same-day or next-day pickup in other cities?
No. Local pickup is limited to orders placed for pickup at our Salt Lake City facility.

If Shine Is Unavailable

If you’re unable to use Ask Shine, you may email:

Include your order number and SKU(s) in your message.

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