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Do you ship to a PO Box?

Shipping

Do you ship to a PO Box?

Learn when ScratchesHappen can ship to PO Boxes in the United States and Canada, and when a physical address may be required based on kit type.

Last updated on 18 Mar, 2026

Whether we can ship to a PO Box depends on where your order is shipping from and which carrier is used. Below is a breakdown by country.

United States Orders

Yes — we can ship to PO Boxes in the United States.

Most U.S. orders ship via USPS, which delivers directly to PO Box addresses. If your order ships with USPS, a PO Box address is fully supported.

If a private carrier is required for your order, a physical street address may be needed instead.

Canada Orders

Yes — we can ship to PO Boxes in Canada, with some limitations.

PO Box delivery in Canada is supported when orders ship via Canada Post. This is common, especially in rural areas where PO Boxes are the primary delivery option.

However, private carriers such as Intelcom or FedEx do not deliver to PO Boxes. If your order is routed through one of these carriers, a physical street address will be required.

If you’re unsure which carrier will be used for your order, our Support team can help confirm the best address to use.

FAQ

What if I only have a PO Box address in the United States?
US customers can safely use their PO Box.

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