Order Processing Time
We work hard to ship orders as quickly as possible. Most paint orders are custom mixed and are typically ready to ship within 24 hours.
Orders placed late on Friday or over the weekend are processed the next business day, usually Monday, unless it is a holiday.
Processing time is separate from shipping time.
United States Orders
All U.S. orders ship from our Salt Lake City, Utah facility.
USA Delivery Time
Most U.S. Ground Advantage orders to the continental U.S. arrive within 2–5 business days after carrier pickup.
U.S. Ground Advantage to Alaska and Hawaii and U.S. Territories can take longer due to distance.
U.S. Priority Mail (Bottle Kits only) typically arrive within 2–3 business days after carrier pickup.
USA Bottle Kits
Ship via USPS Ground Advantage by default
You may upgrade to USPS Priority Mail at checkout
USA Aerosol Kits
Must ship by ground (truck) due to pressurization (cannot ship by air)
U.S. Ground Advantage to Alaska and Hawaii can take longer due to distance.
Ship via USPS Ground Advantage
Canada Orders
All Canadian orders ship from our Joliette, Québec facility.
Canada Delivery Time
Eastern provinces: 2–5 business days from the shipping date
Western provinces: 5–7 business days from the shipping date
Canada Bottle Kits
Ship via Intelcom or Canada Post, depending on delivery location and carrier availability
Canada Aerosol Kits
Must ship by ground due to pressurization (cannot ship by air)
Ship via Intelcom or FedEx, depending on delivery location and carrier availability
Important Notes
Delivery times are estimates and begin once your order has shipped and the carrier has picked up your package
Carrier delays, weather, and regional service limitations may affect transit time
You’ll receive a tracking link when the shipping label is created during processing
Tracking updates begin once the carrier scans your package after pickup
FAQ
When does my order ship?
Why is my order taking longer than delivery times here?
Why is my aerosol order delivering to Alaska taking a while?
Why hasn’t my tracking updated yet?
You will receive the tracking link once the package label is created in our facility.
Tracking updates begin once the carrier scans your package. In some cases, tracking may not update immediately after pickup.
Does delivery time include order processing?
What happens if my shipping address is incorrect?
Incorrect or incomplete addresses can delay delivery.
Please double-check your address at checkout to avoid delays.