Shipping

When Will I Receive My Order?

Most orders ship within 24 hours. Delivery time depends on your location and the type of kit, such as bottle or aerosol.

Do you ship internationally?

ScratchesHappen.com accepts Bottle Kit orders to the US and other countries, listed in the Country/Region field in checkout.

Do you ship to a PO Box?

Learn when ScratchesHappen can ship to PO Boxes in the United States and Canada, and when a physical address may be required based on kit type.

Do you ship to APO/FPO/DPO?

Details on shipping ScratchesHappen orders to APO, FPO, and DPO addresses. These orders ship through the US Postal Service. Kit eligibility varies based on shipping restrictions, including aerosol limitations.

Where Will My Order Ship From?

Orders ship from different locations depending on the website where your order was placed.

What Shipping Methods Do You Offer?

Shipping method depends on your location and the type of kit, such as bottle or aerosol.

How Do I Track My Order?

Once your order ships, we’ll email you a tracking link so you can follow your delivery.

Can I Pick Up My Order Locally in Salt Lake City?

Learn how to arrange local pickup in Salt Lake City, what information to provide through Ask Shine, pickup hours, and location instructions.